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Job Description
• Answer customer questions via chat, email, or call
• Respond to support requests in a clear and timely manner
• Troubleshoot basic issues using guides or FAQs
• Escalate complex problems to the write team
• Update and manage support tickets
• Maintain a helpful and friendly tone with all customers
Skill Set
• At least 2 years of help desk experience • Proven experience with As...

Customer Care Agent (Call Center) - Energy Efficiency
Location: US Remote
Ready to make a difference?
As a Customer Service Representative our successful team members perform in a variety of exciting areas geared to deliver exceptional customer experience within ICF's commercial energy business. Our work includes high-volume inbound and outbound customer interactions supporting applicants and...

Job Description:
As an Inbound Sales Development Representative, you'll be the first connection between potential customers and Pluralsight's mission to advance the world's tech workforce. Your job is to turn inbound interest into meaningful sales conversations by understanding what's driving a customer's need for change and connecting that to how Pluralsight can help.
You'll engage with prospe...

About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBS...

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers' lives.
As a Customer Support Specialist, you will quickly become an integral...

Contact Center Rep (On-Call)
Department: Federal Services
Employment Type: Contract / Temp
Location: Dallas County, TX
Compensation: $17.00 - $19.00 / hour
Description
TeleSolv Consulting has an opportunity to support a state government program as an On-Call Contact Center Representative. This position is on an as-needed basis and hours will vary based on program demand.
Responsibilities:
...

Company Description
Trapp Technology is a managed services provider delivering cloud, IT, and cybersecurity solutions to businesses across the United States. We help organizations simplify technology, improve security, and support growth through proactive, fully managed services.
Role Summary
The Service Delivery Technician I provides technical support to clients within Trapp Technology's manag...

Customer Service Representative
We're looking for a customer-focused Customer Service Representativeto support testing, scheduling, and customer service operations in a fast-paced healthcare environment.
Customer Service Representative provide exceptional customer and patient support via phone, live chat, and email. This role is responsible for guiding customers through website tools and testin...

About Lyra Health
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms...

About Our Company
We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, a...

Become a part of our caring community
Humana is seeking a Principal UX Researcher to lead research strategy for conversational experiences across voice (IVR), chat, and digital channels. You will operate within an omnichannel conversational ecosystem, partnering closely with product, engineering, CX, and contact center teams to inform strategy, platform evolution, and experience design across ...

Who is Credible?
Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance...

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you wi...

Work Schedules Available:
* SHIFT 1: M-F, 8 AM - 5 PM (40 hours p/week)
* SHIFT 2: M-F, 9 AM - 6 PM (40 hours p/week)
* SHIFT 3: Th-M 10a-7p (40 hours p/week)
* SHIFT 4: Sa-W 10a-7p (40 hours p/week)
* SHIFT 5: W-Su 10a-7p (40 hours p/week)
* SHIFT 6: Sa-W, 2 PM - 11 PM (40 hours p/week)
Job Summary:
As a Benefits Navigation Specialist (BNS) at Medefy Health you wil...

Job Summary:
As a Part Time Benefits Navigation Specialist (BNS) at Medefy Health you will be responsible for assisting with the administration, navigation, and explanation of company benefit plans serviced by the Medefy app. Benefits Navigation Specialists will educate plan members on their specific benefits plans, answer benefits/claims/pharmacy/healthcare questions and lead users to low cost...

About the Role
We are looking for a Support Specialist who will be a vital member of our team, responsible for providing administrative and technical support to patients, providers, and pharmacies using our telehealth services. In this role, you will be on the front lines, ensuring a seamless virtual healthcare experience by answering questions about appointments, navigating the virtual platfor...

Job Description
Our Mission: We are creative minds who deliver Business Process Automation and Solutions that generate comprehensive opportunities for growth in small businesses.
Our Core Values:
* We are honest and have integrity
* We provide excellent service
* We have fun!
Zoho Project Manager (REMOTE INDEPENDENT CONTRACTOR)
Reports to: Keitha McAdams, CEO
Location: Remote / Dall...

** This remote work opportunity is open to Texas residents only. **
Most contact centers suck; ours doesn't! Imagine starting each day excited to work alongside mission-focused teammates and inspiring leaders.
If you're eager to use your expertise in addressing customer concerns via phone, digital chat, social media, and SMS/text to redefine award-winning customer experience, this is your chan...

Company Description
Delivering Digital Outcomes. Driving Real Impact.
Sutherland is the preferred digital transformation partner for iconic brands worldwide, unlocking new value for their business, people, and customers.
The Customer Service Associate is an entry-level position responsible for providing professional, efficient, and empathetic support to banking customers via telephone, email, a...

foreUP provides the industry's best software for managing golf courses. We prove it every year by growing quicker than any other company in the space and servicing the most well-known courses around the nation. We run every aspect of a club including the restaurant, the reservation system, the pro shop, and retail store, their marketing, CRM, and member billing. Our strength is in the breadth o...